A list of all calls showing the detail (time, date, duration, dialled number, cost, etc) of each call. Can be run with company structure and filters.

A summary of all extensions showing total duration and cost of calls. Includes histogram and pie chart.

An overview of site activity showing a comparison of each day's events.

This report can be used to find the details of all available CLI numbers or to look for a specific CLI

Use this report to find the details of a specific number called

Taking the access code and dialled number, this report shows the cost, rate, and classification associated with the call.

A list of all calls made by an extension (internal and external to the switch) showing the detail. Can be run with company structure and filters.

A list of all calls received by an extension (internal and external to the switch) showing the detail. Can be run with company structure and filters.

A look at how each extension is responding to incoming calls showing quantity, answer delays and unanswered calls.

Statistics for the busiest extensions with incoming, internal and outgoing calls, duration and cost.

Statistics for the extensions with the highest call spend showing average and total on duration and cost.

A list of the most frequently dialled numbers with histograms on number, duration and cost of calls

An overview that accrues the activity during the hours of the day over the given period. Using histograms for incoming, internal, outgoing and through traffic.

A daily comparison of the past week's response times

A look at the past week's response times for each hour

A list of international countries called from the telephone system with calling statistics

A summary of outgoing calls broken down by local, national, international, mobile, premium, and freefone, giving number of calls, duration and cost. Includes histograms and pie chart.

A detailed list of calls showing all parties involved along with features and flags connected with the calls.

A summary with histogram of traffic carried over all telephone lines. This report is great for highlighting any line faults.

A summary with histogram showing the volumes, duration, and costs to the different mobile codes

This looks at the amount of traffic being carried over all the telephone lines and calculates if you have enough to meet demand.

A summary of dialled numbers sorted by accumulated cost of all calls to that number

A summary of dialled numbers sorted by accumulated duration of all calls to that number

A list of all items not used on the telephone system over the selected period

A detailed list of calls made against an account code. (NB: Account Codes can be set up in your PBX to attribute all calls to a specific 'account' or customer.)

A summary of all account codes on your system and the number, duration and cost of calls made against them.

A detailed list of calls made against a PIN number. (NB: PIN Numbers can be set up in your PBX to facilitate tracking of personal calls.)

A summary of all PIN numbers on your system and the number, duration and cost of calls made against them.